Network engineers must have the appropriate skills and abilities to perform their assigned tasks optimally.
This post will help you discover and develop the qualities and skills required to succeed in your career as a network technician.
But first let's see who a network engineer is:
Who is a Network
Engineer?
A network technician is a LAN (Local Area Network) technician and a WAN (Wide Area Network) technician whose job it is to plan, implement and support cross-platform network solutions.
A network technician installs and maintains the software and hardware for the local network and fixes problems with network usage and computer peripherals. See the detailed description of the network technician's position.
Here are the most important skills and qualities network technicians need to be successful in their field of work:
7 skills and
qualities to be effective as a network technician
1. Excellent
communication skills
Network technicians need to be able to communicate verbally and non-verbally with their customers and prospects online or by phone call when working remotely.
This will help them keep the workflow smooth and create an opportunity for more performance.
With impressive technical skills and effective communication skills, network technicians always get the best they want from their job. It is not appropriate to leave a customer trying to understand the message you are conveying.
Network engineers need to interact well with the team and seniors, and effectively discuss network conflicts and issues. Without the ability to communicate, it will be difficult for them to help customers understand what is happening.
To ensure remote support, network technicians need to be calm, patient, and understanding in order to be able to communicate fully and easily with end users.
Communication skills not only help with remote support, but are also important on site when engineers need to talk to customers and when they want to communicate with the home office.
2. Attention to
detail
Most network engineering projects are a little difficult to complete. One of the different aspects of any project must deal with each one in order to complete successfully.
The ability to pay attention to details will help you spot a small mistake on your own.
Paying attention to the details can also help ensure that everything you do, including changing a router configuration, is completely correct and does not cause network errors.
Since you are likely to be working to tight deadlines, it is important to pay close attention to details to get a very detailed picture of the system.
You need to be vigilant and take notes at all times to make sure that the computer you are working on stays in the same configuration in which it was found.
Some obstacles can affect your schedule, such as: B. Problems with building access, blockages in the network / server room or cabling problems, e.g. B. Messy cable configuration and poor rack maintenance.
You need to be environmentally conscious in order to complete your job on time and avoid current and future challenges.
3. Learning skills
Network engineers need to be able to learn new technologies by reading many manuals and books.
They need to take into account the great advantage of constantly changing technology and why they need to take additional courses to learn how to use and support them.
You will also need to learn many programming languages and learn how to use a wide range of software programs.
4. Excellent problem
solving skills
Troubleshooting and troubleshooting should be a more important part of a network technician's role. If possible, they can use all eight problem-solving disciplines, which is a very effective scientific approach to problem-solving.
You can be a better network technician when your primary responsibility is to analyze a problem and find the best way to fix it. The solution must conform to the security standards, customer specifications and designs that best suit the needs and capabilities of the company.
Because new and unique problems can arise in your networking career without warning, you must innovate to design and implement immediate solutions.You also need to be able to visualize, articulate, and solve complex problems, and then make positive decisions based on the information available.
Network engineers need to be able to use reasoned thinking to gather and explore information, create plans, design, and test solutions.
5. Adaptability
Today's technology environment is changing so quickly that network engineers need to make internal changes to keep up.
They need to demonstrate adaptability by showing that they are able to think critically about potential problems, evaluate those problems, and find lasting solutions.
Adaptability is also the willingness to change in a certain time and to find high-quality solutions.
Network engineers need to be familiar enough with their skills to maintain well-understood technologies and not replace them with emerging technologies that will be difficult to understand.
6. Organizational and
planning skills
Network engineers need to be able to define plans and organize the activities necessary to achieve specific goals, organize and use resources in such a way that their effectiveness is maximized. and implement and adjust appropriate plans as needed.
The planning process is important to implement a complex network or to find an appropriate solution that can be used to document how systems and infrastructure are configured. This is usually done after implementation and includes everything that leads to implementation.
Any set of tools can be used to document a solution, but tools like Visio are great for this process.
This is about spending the time developing a comprehensive plan for the solution you are participating in and getting it right the first time.
Network engineers need to be able to do more than one task at a time, along with colleagues working on other aspects of the project.
Then they should be able to organize the workload, manage appointments effectively, plan and prioritize corporate projects for quick results.
7. Entrepreneurial
sharpness
To demonstrate business value, network engineers need to have a good understanding of the company's key business processes.
Understanding the technology is important, but more beneficial is a solid understanding of the business drivers that computer engineers operate in.
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